Thank you for shopping with us! We appreciate your trust in our products and services. To ensure clarity and transparency, we have established the following return policy for our online store.
1. Overview
At AMH interior design, we are committed to providing high-quality products. While we do not accept returns for items purchased, we offer repair services to address any issues you may encounter with your products.
2. Repair Services
- Scope of Repairs: If your product has a defect or requires repair, please contact us within 30 days of receiving your order. Our team will assess the issue and provide you with guidance on the repair process.
- Repair Process: To initiate a repair, please follow these steps:
- Contact Us: Reach out via our contact form or customer service email at amhinterior.uae@gmail.com. Provide your order number and a description of the issue.
- Assessment: Our team will review your request and may ask for additional information or photos of the product.
- Repair Estimate: If the repair is possible, we will provide you with a detailed estimate, including any applicable charges for parts and labor.
3. Charges
- Repair Charges: Depending on the nature of the issue, charges may apply for repairs. We will inform you of these charges before proceeding with any work.
- Payment: If you agree to the repair estimate, payment will be required prior to the initiation of repair services.
4. Shipping Costs
- Return Shipping: If you need to send your product to us for repair, you will be responsible for the shipping costs. We recommend using a trackable shipping method to ensure your product reaches us safely.
- Return Shipping Post-Repair: Once the repair is completed, we will ship the product back to you at no additional cost.
5. Non-Returnable Items
- Final Sale Items: All products sold on our website are considered final sale and cannot be returned. We encourage customers to carefully review product descriptions and specifications before making a purchase.
6. Customer Support
If you have any questions or need assistance regarding our return policy or repair services, please do not hesitate to contact our customer support team at amhinterior.uae@gmail.com. We are here to help!
7. Policy Changes
We reserve the right to modify this return policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of those changes.
Thank you for choosing AMH Interior design. We look forward to assisting you with your repair needs!
8. No REFunds
At AMH Interior Design, we strive to provide high-quality services and products tailored to your unique vision. Please note that all sales are final, and we do not offer refunds. We encourage you to reach out with any questions before making a purchase, ensuring you are fully satisfied with your selections. Your understanding is appreciated as we focus on delivering exceptional results for your space.